What is Dry Eye?
Dry eye occurs when the eyes do not produce enough tears, or the tears evaporate too quickly. Tears are essential for keeping the eyes moist, comfortable, and free of dust and debris. When the tear film is disrupted, it can cause redness, irritation, blurred vision, a burning or gritty feeling, or sensitivity to light.
Dry eye is often linked to ageing, contact lens use, certain medications, medical conditions, or environmental factors such as air conditioning, heating, or prolonged screen use. While not usually serious, untreated dry eye can make daily activities such as driving, reading, or working on a computer uncomfortable.
How can we help?
Our pharmacists can provide support through the Common Ailments Service, recommending suitable lubricating or preservative-free artificial tears to relieve dryness and irritation. We’ll also give lifestyle advice, such as taking regular screen breaks, using humidifiers, and protecting eyes from wind and smoke.
Treatments may be available free of charge under the service, helping you find relief quickly. If your symptoms are severe, persistent, or affecting your vision, we’ll guide you on when to seek further medical advice from an optician or GP.
Am I eligible?
If you are currently living in Wales and registered to a Welsh GP, then you are eligible to access the Common Ailments Service.
Health just got easy
Your health is our top priority, and the most comprehensive health solutions are in your hands. Get fast healthcare with your account.
Sign up →