Conjunctivitis, often called pink eye, is an inflammation of the conjunctiva — the clear membrane covering the white of the eye and the inside of the eyelids. It can be caused by bacteria, viruses, allergies, or irritants like smoke, dust, or chemicals.
Symptoms include redness, watery or itchy eyes, a gritty feeling, and discharge that may form a sticky crust overnight. Bacterial conjunctivitis may produce thick yellow or green discharge, while viral conjunctivitis is often watery. Allergic conjunctivitis is usually accompanied by sneezing and nasal congestion. While most cases are mild, conjunctivitis is highly contagious if infectious, and proper care is needed to avoid spreading it to others.
Through the Common Ailments Service, our pharmacists can help determine whether your conjunctivitis is likely to be bacterial, viral, or allergic. For bacterial conjunctivitis, we may be able to provide antibiotic eye drops or ointments to speed up recovery. For allergic or viral conjunctivitis, we can recommend lubricating eye drops, antihistamines, or soothing treatments to relieve discomfort.
We’ll also explain practical hygiene steps, such as frequent handwashing, not sharing towels or pillows, and avoiding contact lenses until symptoms clear. If your symptoms are severe, recurring, or affecting your vision, our pharmacists can guide you on when to seek further medical attention.
If you are currently living in Wales and registered to a Welsh GP, then you are eligible to access the Common Ailments Service.
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