Earwax is a natural substance that protects the ear canal by trapping dust, debris, and bacteria. However, sometimes too much earwax builds up, leading to blockages, discomfort, hearing difficulties, tinnitus, dizziness, or even earache.
Earwax build-up can occur due to overproduction of wax, using cotton buds, wearing hearing aids, or naturally narrow ear canals. While usually harmless, untreated blockages can interfere with hearing and daily communication.
Through the Common Ailments Service, our pharmacists can recommend safe and effective ear drops to soften and clear earwax at home. We’ll provide advice on how to use them correctly, how long to continue treatment, and what not to do — such as inserting cotton buds or sharp objects into the ear.
In some cases, treatments may be supplied free of charge under the scheme. If symptoms persist despite treatment, we’ll guide you on when to see a GP or ear specialist for further care.
If you are currently living in Wales and registered to a Welsh GP, then you are eligible to access the Common Ailments Service.
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