What is Backache?
Backache is one of the most common causes of pain among adults, with most people experiencing it at some point in their lives. It is usually caused by muscle strain, poor posture, heavy lifting, or long periods of sitting or standing. The pain may be dull and aching, sharp and stabbing, or cause stiffness and limited mobility.
Most cases of backache are not serious and improve within a few weeks, but ongoing pain can affect daily activities, work performance, exercise, and sleep quality. In rare cases, back pain may signal an underlying condition, so proper assessment is important.
How can we help?
Our pharmacists can help you manage mild to moderate backache through the Common Ailments Service. We can recommend suitable pain relief medicines, topical gels, or heat treatments to ease discomfort. Alongside this, we’ll provide guidance on posture, gentle stretches, and lifestyle adjustments to support long-term back health.
We’ll also explain when it’s important to seek further medical attention — for example, if your pain is severe, spreading, or accompanied by symptoms like numbness, weakness, or bladder issues. Treatments provided through this service may be available free of charge, giving you accessible support without needing a GP appointment.
Am I eligible?
If you are currently living in Wales and registered to a Welsh GP, then you are eligible to access the Common Ailments Service.
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