What is Acne?
Acne is a common skin condition that occurs when hair follicles become clogged with oil and dead skin cells. It often causes spots, blackheads, or whiteheads, and can appear on the face, chest, back, or shoulders. While acne is most common during puberty due to hormonal changes, it can affect people of all ages.
The severity of acne varies from person to person — some may experience only occasional breakouts, while others can develop more persistent and painful spots or cysts. Although it is not usually harmful, acne can sometimes leave scars and may affect self-confidence.
How can we help?
If you are experiencing acne, the Common Ailments Service in Wales allows you to speak directly with one of our qualified pharmacists for expert advice and support.
Through this service, you don’t need to make a GP appointment — our pharmacists can assess your symptoms, recommend suitable treatments, and provide guidance on how to manage acne effectively at home.
If treatment is required, medicines or products may be supplied free of charge under the scheme, helping you access the care you need quickly and conveniently.
Am I eligible?
If you are currently living in Wales and registered to a Welsh GP, then you are eligible to access the Common Ailments Service.
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